Speaker is more interested in CRM due to its bet on lower token costs over pricing power, notwithstanding margin shrinkage and conversion issues.

If you're Salesforce and you say, "Hey, we'll allow you to programmatically take our data and integrate it into the cloud so people don't have to leave the same segment—you know, either a bot Slack, which I think is a CRM, to be fair—or you can do all of that from the cloud and not have to leave your cloud chat and you can do everything—you know, that can basically read all your data," does n't that mean you're selling your competitive advantage ?

And over time, doesn't that create the possibility that you won't be able to convert as many customers?

That's exactly what Salesforce said in its earnings report last quarter. Just a few days ago, Salesforce said, "Yes, we were able to make more money from our existing customers, but we converted fewer new ones."

I own shares in Salesforce, so it's kind of like, " Hmm." This is something that deserves attention.

For software here, you still have the offset warning I mentioned regarding CRM,

So, the problem is with Salesforce. These are all the kinds of feedback you get when you're a member of the course. Here we are. The margins are shrinking. An 18% increase in cost and some shrinkage in margin.

The gross profit margin decreased slightly. We have operating expenses that are consistent with revenue growth. So, there is still optimism, but they are hoping for lower token costs , and that is what they are betting on rather than pricing power.

This is what made me a little more interested in Salesforce . That's all.

If I switch to CRM, I have a forecast of 458. Yes? maybe. I think that's a fair expectation.